The Agence d'Attractivité CAP SUD 66 is the result of the merger of Perpignan Méditerranée Invest (Economic Development Agency) and the Office de Tourisme Communautaire (OTC).
The latter represents the tourist industry under the Perpignan Méditerranée Tourisme banner. Its ambition is to build a genuine strategy for the attractiveness of the region and develop economic activity. The aim is to promote the region's assets, raise its national and international profile to attract holidaymakers, attract wealth and job creators, encourage the right conditions for them, and so on.
CAP SUD 66 and its tourist information offices (BITs) are committed to a quality approach with a view to obtaining the QUALITE TOURISME mark and category 1 classification.
Our hospitality commitments
- Offer a welcoming space adapted to all publics, all year round.
- Offer a tourist reception service in the Perpignan Méditerranée Métropole area by opening the BITs year-round and going out to meet the public (mobile reception).
- Provide the same quality of welcome in person, on the phone or via the various digital interfaces.
- Welcome the public and be able to converse in at least two foreign languages.
- Facilitating the reception of people with disabilities.
- Make it easier for families with children to get to know us, using fun, appropriate materials.
- Free wifi access.
Our commitments advice and recommendations
- Our travel consultants guarantee a warm and friendly welcome, as well as sound advice.
- Provide information on the region's wide range of products and services, with regular updates.
- Helping you prepare for your stay (before you arrive).
Our commitment to visitor satisfaction
- Examine your satisfaction via questionnaires.
- Consider your suggestions, comments and complaints.
- Improve the quality of our services on a daily basis.
- Send the requested documentation as quickly as possible, taking sustainable development parameters into account.
Our commitments to partners
- Plan complete, personalized stays with our partners.
- Service providers, relaying the region's tourism offerings to visitors to the destination (sports and leisure activities, festivals and events, visits, etc.).
- Promote the offers and services provided by local service providers.
Our digital commitments
- Offer an attractive, ergonomic website translated into several languages.
- Encourage browsing of web pages, of the website, with varied content representative of the history and life of the destination.
- A partially accessible website for people with disabilities.
- A website with simple, clear, reliable and constantly updated content.
- Ensure the animation and moderation of the social network pages of the BITs and Perpignan Méditerranée Tourisme (former OTC): Instagram, Facebook, YouTube.
- Diversify information channels: podcast agenda via anto.info.
- Online booking of accommodation, restaurants and activities (sports and cultural).
Our environmental commitments
- Limited editions, on recycled paper, in black and white and double-sided.
- Maximum use of reusable crockery.
- Reasonable use of air conditioning and heating.
- Digital sobriety.
- Sustainable consumption.
- Responsible purchasing.
- Waste sorting.
- Travel organization.
Click here to download all our brochures in digital format.
- Provide information on regional mobility offers.
- Promote low-carbon, alternative mobility solutions.
- Interreg Poctefa TTFS: Sustainable cross-border river tourism around the Mediterranean rivers Têt, Ter, Fluvià and Segre.